Abigail Michaels Concierge Service
Over 4,000 units in over 40 of the city's most prestigious luxury
residential condominiums are serviced by Abigail Michaels: The Element,
Sheffield57, The Anthem, The Caledonia, One Carnegie Hill, Avery, 15
Madison Park North, 25 Broad, Sky House, Chelsea House, 111 Central
Park North, 200 West End Avenue, the Foundry and others."We do pretty much anything as long as it's legal,'' adds Newman,
whose company has become hugely successful with sales of over $3
million, and has plans to expand into new markets like Philadelphia,
Miami, At AMC's "command center" at 31 East 32nd St., a staff of over
a dozen highly trained concierges answer an average of 200 calls a day -
six days a week, from 8 a.m. to 8 p.m. "We have to have all the
answers or we are valueless," adds Newman, who along with Fazio, has 25
years of experience and a colossal rolodex of resources at their
command.While Newman's company provides full "virtual" concierge services
for most developments, it also sets up hotel-style "on-site" lobby
concierge desk service, when requested by developers like Kent Swig of
Swig Equities or Ed Baquero of Coalco. Very often, says Newman,
"on-site" concierges are brought in during the first six months after a
new development officially opens to provide "total move-in management
services" for new residents - everything from arranging movers,
apartment cleaners and utility installations - to helping developers'
staff with a punch list and apartment walk-thru to make sure all
apartments are in move-in condition.
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